Shipping:We can shiporders using the United Parcel Service (UPS) or the United States Postal Service(USPS).We ship each order using themost economical carrier.
We strive to ship all orders out the day we receive them orthe next day at the latest.Orders mustbe received by noon CST to be shipped that day.
Storms and severe weather can disrupt any shipping carriersability to guarantee shipment delivery and no refunds are issued due to weatherrelated delays.
UPS - Next Day Air or 2 Day Air:
Normal Next Day Air or 2 day Air packages are not deliveredon a Saturday without an additional charges. So the last day of the week toorder Next Day Air service would be Thursday.Delivery would be Friday.Lastday of the week to order 2 Day Air would be Wednesday.Delivery would be Friday.
There are no handlingcharges on any order.
Shipping Address Information:
Address correction fees will be charged to the customer whenan incorrect or incomplete address is furnished to Vita King by the customer. Currently the charge for an address correctionwith UPS is $12.35.
Oversized boxes:Allthe shipping carriers base the cost to ship a package on both the weight of thebox and the size of the box (called dimensional weight).When a large box is being shipped with lightitems like the plastic drinkers, training baskets or postal boxes the cost willbe probably be based on the dimensional weight rather than the actual weight.
Security Policy:Yourpayment and personal information is always safe.Our Secure Sockets Layer (SSL) software isthe industry standard and among the best software available for secure commercetransactions.It encrypts all of yourpersonal information, including credit card number, name, and address, so thatit cannot be read over the internet.
Refund Policy:Beforereturning any merchandise please call us at 1-219-733-0011 for approval toreturn the merchandise.